Last Updated: December 9th, 2016
The Information Arch Collects
Certain features and functionalities of the Software are based on Subscriber’s location. In order to provide these features and functionalities while Subscriber is using a mobile device, Arch may, with Subscriber’s consent, automatically collect geolocational information from Subscriber’s mobile device or wireless carrier and/or certain third-party service providers. Such information is collectively called the “Geolocational Information.”
In addition to the information noted above, Arch may collect additional information (collectively, the “Other Information”). Such Other Information may include:
- From Subscriber. Additional information about Subscriber that Subscriber voluntarily provides to Arch (e.g., via a survey), such as company name, job title, gender, product and service preferences, and other information that does not identify Subscriber personally.
From Subscriber’s Activity. Information that Arch automatically collects when Subscriber uses the
Software, including, without limitation:
- IP addresses, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device; browser type and language; referring and exit pages and URLs; date and time; amount of time spent on particular pages; what sections of the Website Subscriber visits; and similar data; and
- Information about Subscriber’s device, including the type of device; universally unique ID (“UUID”); advertising identifier (“IDFA”); MAC address; operating system and version (e.g., iOS, Android or Windows); carrier and country location; hardware and processor information (e.g., storage, chip speed, camera resolution, NFC enabled); network type (WiFi, 3G, 4G, LTE); and similar data.
- From Cookies. Information that Arch collects using “cookie” technology. Cookies are small packets of data that a website stores on Subscriber’s computer’s or mobile device’s hard drive so that its computer will “remember” information about Subscriber’s visit. Arch may use both session cookies (which expire once Subscriber closes Subscriber’s web browser) and persistent cookies (which stay on Subscriber’s computer until Subscriber deletes them) to help Arch collect Other Information and to enhance Subscriber’s experience using the Software. If Subscriber does not want Arch to place a cookie on Subscriber’s hard drive, Subscriber may be able to turn that feature off on Subscriber’s computer or mobile device. Subscriber should consult its Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if Subscriber decides not to accept cookies from Arch, the Software may not function properly.
- Usage Data. Arch collects data regarding Subscriber’s use of the Software and the IOTile Device, including, without limitation battery level, error codes, and physical application data (collectively, the “Usage Data”).
For more information on Google Analytics, including how to opt out from certain data collection, Subscriber should visit https://www.google.com/analytics. If Subscriber opts out of any service, Subscriber may not be able to use the full functionality of the Software.
Information Collected by or Through Third-Party Companies
How Arch Uses and Shares the Information
Arch uses the Personal Information, the Geolocational Information, and the Other Information (collectively, the “Information”) in connection with Arch’s products and services; to maintain and improve the Software and Arch’s other products and services; to solicit Subscriber’s feedback; and to inform Subscriber about Arch’s products and services.
Arch may also use and/or share Information as described below.
- Arch may employ other companies and individuals to perform functions on Arch’s behalf. Examples may include providing technical assistance, customer service, and marketing assistance. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law.
- In an ongoing effort to better understand Arch’s subscribers and the Software, Arch may analyze Information (including, without limitation, the Usage Data) in aggregate form in order to operate, maintain, manage, and improve the Software. This aggregate information does not identify Subscriber personally. Arch may share this aggregate data with Arch’s affiliates, agents, and business partners. Arch may also disclose aggregated user statistics in order to describe Arch’s products and services to current and prospective business partners and to other third parties for other lawful purposes.
- Arch may share some or all of Subscriber’s Information with any of Arch’s parent companies, subsidiaries, joint ventures, or other companies under common control with Arch.
- As Arch develops its businesses, Arch might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.
- To the extent permitted by law, Arch may also disclose the Information: (i) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (ii) whenever Arch believes that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of Arch or others.
How Arch Protects the Information
Arch takes commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Subscriber acknowledges, however, that no security system is impenetrable. Arch cannot guarantee the security of its databases, nor can Arch guarantee that the Information that Subscriber supplies will not be intercepted while being transmitted to and from Arch over the Internet. In particular, e-mail sent to or from the Software may not be secure, and Subscriber should therefore take special care in deciding what information Subscriber sends to Arch via e-mail.
Important Notice to Non-U.S. Residents
Arch does not monitor, recognize, or honor any behavioral advertising opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.
How to Contact Arch